In the competitive world of the 20th century, we generally viewed competitors as the enemy. And a competitor was anyone who sold to the same target audience as us - even if they sold a different item. After all, since there was a finite group of customers and a limited amount of money, if they spent it with your competitor, there was less for you.
Fast forward to the 21st century. We have a different view of the world. We now recognize that the pie is big enough for all of us. As Cavett Robert, co-founder of the National Speakers Association, said "The number of slices of pie is only limited by the size of the pie. Just make the pie bigger!" (paraphrased)
So how can you and your competitors create deals that benefit both of you - and your clients? Here are a few ideas:
1. If your competitor sells a product that is similar to yours, joint venture on a mailing to the list of people who have already purchased their product. You can offer your product and share in the profits. People in a target market are rarely satisfied with one item; instead, they will continue to buy items that are similar.
2. If your competitor publishes a book, ebook, or website, ask them to refer people to your site as a resource site. This can be included in their product or as a follow-up email to their clients.
3. If you offer a member site, ask your competitor to refer people to your site - for an affiliate commission. For example, SellYourBrain.com is a member site that helps people finish information projects like ebooks. The natural competitors are ebook authors who tell people how to write ebooks. However, by their referring their purchasers to SellYourBrain, the client is more likely to finish their ebook - making the ebook author look better in their eyes.
4. In turn, offer your competitor's product for sale on your member site. Again, SellYourBrain offers a monthly discount coupon good toward the purchase of ebooks on how to write ebooks.
5. When you're interviewed for a story about your product or service, offer to give the reporter related resources. The reporter will love having additional people to round out the story and your competitors will appreciate your referral. You come out as the hero to both groups.
Joel Christopher, noted online list-building expert, uses the phrase "co-opetition". That's a good word to adopt. Look for ways to build cooperation with your competition - so that your clients and prospects are the winners.
Dr. Jeanette Cates is an Internet strategist who works with experts who are ready to turn their knowledge and their websites into Gold. Her reputation as a speaker and trainer has earned her the title of The Technology Tamer. Jeanette shares her news and views in OnlineSuccessNews.com

Ebooks, Scripts,
Websites, and more... There are two kinds of customer service we all experience... Read More Our challenge as the business owner/sales person answering the telephone,... Read More Quest for new clients shouldn't ignore those who pay the... Read More Whether you are a seasoned small business professional, or you... Read More Have you ever wondered why you often find a coupon... Read More Over promising is a problem only when you under deliver.... Read More If you're still dreaming about raising outside capital for your... Read More Customer service is increasingly seen as one of the most... Read More One of the most important questions people ask when they... Read More On a recent airline flight I was an upset... Read More With the growing number of people in every business sector,... Read More Abstract: People buy for their reasons, not yours. This article... Read More There are five techniques that have been proven to be... Read More This article offers five ways to help you deal with... Read More In any business our customers are one of our most... Read More One of the basics of acting taught to me in... Read More Looking For Ways to Improve Sales and Customer Relationships?Find Out... Read More It should be a straightforward business scenario: making sure that... Read More Do you know you can open, answer, close and report... Read More I spent some twenty years in the corporate world, for... Read More Those of us doing business over the internet have to... Read More Businesses that fail, often forget to seek out the customer... Read More Today, there are situations when we actually add a "middle... Read More The simplest way to describe a 'durian' (pronounced doo-ree-ann) is... Read More If you have integrity, nothing else matters. If you don't... Read More
Adsense
websites
Add Value - And Kill Mediocrity in Customer Service
Finding Out Why a Potential Customer is Calling On You
Dont Forget your Existing Clients
Keeping Clients Happy Keeps them Coming Back
Making the Connection: Customer Relationships That Build Your Business
Over Delivering Provides Big Results
Leverage Customer Capital First
Is your Online Business Customer-Friendly?
Take Care of Yourself Before You Take Care of Your Customer
Dissatisfied or Rude Customers Can Be Satisfied Customers
Identify Your Silent Customer Service Message
Communicating Value
What Every Manager Should Know About How to Prevent Customer Service Conflicts
Losing Angry Customers
Handling Difficult Customers - 8 Strategies
All of the World of Business Is a Stage
Find Out Where Your Firm Stands in Today?s Customer
Proofs of Delivery and Logistics: Speeding Throughput and Avoiding Pitfalls
Automating Your Help Desk Workflow
How to Succeed in Business Without Compromising Your Integrity
How to Win the Hearts of Your Customers and Friends
Make Sure You Get The Customer Perspective
Dont Eliminate The Middle Man - Add One
Make Your Customer Your Friend
The 7 Principles of Business Integrity
In a mobile detail or mobile car wash business you... Read More
Are you concerned about customer loyalty? Are your customers so... Read More
Despite rumors to the contrary, the Web is not dead.... Read More
What kind of image do you present when marketing your... Read More
You probably think I am going to say something like,... Read More
There are five techniques that have been proven to be... Read More
Some businesses have slow paying customers or past due balances... Read More
Who was it that said - "The customer is always... Read More
In a strange juxtapositioning of articles, this month's UK '... Read More
May people these days have a problem with mounting debt.... Read More
Go into many businesses today and try and get service,... Read More
In today's highly competitive economy, it is difficult to maintain... Read More
Listening to complaints, whether they're reasonable or not, is a... Read More
How often have you left a meeting with a customer... Read More
Running a successful business takes a lot of energy and... Read More
Public transport operators who already use passenger surveys may not... Read More
Over the last month, I have come to hate emails... Read More
"Right, People. Let's blast out that mail campaign we've been... Read More
Q: One of the big chain bookstores recently opened up... Read More
Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures..At any... Read More
During the course of everyday business, many of you encounter... Read More
Customer Service is a blessing and a curse; a blessing... Read More
Last night I was at my computer and a Skype... Read More
With the growing number of people in every business sector,... Read More
1) Being placed on hold endlessly. Don't you just love... Read More
Customer Service |